Thank you for shopping at Doviono! We are committed to making your shopping experience smooth and worry-free. This Shipping Policy explains how we handle order processing, shipping, and delivery.

1. Free U.S. Shipping

We are proud to offer FREE standard shipping on all orders to all 50 U.S. states, including Alaska and Hawaii. No minimum purchase is required.

2. Order Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• Once your order ships, you will receive a confirmation email with tracking information.

3. Estimated Delivery Time

• Contiguous U.S. (48 states): 5–10 business days

• Alaska & Hawaii: 7–14 business days

Delivery times are estimates and may vary depending on weather conditions, carrier delays, or high order volumes (such as during holiday seasons).

4. Shipping Carriers

We partner with trusted carriers like USPS, UPS, and FedEx to ensure safe and reliable delivery.

5. Order Tracking

A tracking number will be sent to your email once your order ships. You can use this to follow your package’s progress until it arrives.

6. Address Accuracy

Please ensure your shipping address is correct when placing an order. Doviono is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.

7. Delays or Lost Packages

While we do our best to meet delivery timeframes, unexpected delays may occur due to factors outside our control. If your order is significantly delayed or appears lost, contact us at support@doviono.myshoplaza.com, and we will work with the carrier to resolve the issue.

8. International Shipping

At this time, we only ship within the United States and do not offer international shipping.

9. Questions

For any shipping-related inquiries, please contact us:

• Email: support@doviono.myshoplaza.com

• Website: https://doviono.myshoplaza.com/